Blog

This week, join host Mike Montague as he engages in a compelling conversation with Steve Spiro, renowned as the Master Connector, unraveling the secrets to transcending the digital barrier and fostering genuine virtual connections.

This week, tune in as Dr. Courtney McCashland delves into the intricacies of building the sales force of the future.

This week, elevate your nonprofit leadership with insights from Mike Kenny. Discover the essential behaviors and strategies necessary for running a nonprofit like a successful business.

This week, elevate your customer service strategy with insights from Karl Schaphorst. Discover the pivotal role customer care plays in driving business success beyond reactive support.

Videoconferencing has the potential to lead us into a serious, rapport-killing selling mistake that a whole lot of us are, unfortunately, already strongly predisposed to make.

This article delves into the psychological patterns that often ensnare sales professionals within the Drama Triangle, influencing their interactions with prospects and superiors. It highlights how easy it is to view challenges as personal attacks, adopting roles of Persecutor, Victim, or seeking a Rescuer in professional settings. By shifting perspectives towards the Winner's Triangle—embodying Assertiveness, Caring, and Vulnerability—sales professionals can transform their approach from mere transactions to meaningful interactions and resilience. This transformation not only enhances sales success but fosters genuine connections and personal growth, encouraging a move from defensive stances to embracing challenges as opportunities for improvement and assertive communication.

Join us for an enlightening episode as Josh Shirley delves into the intricacies of selling SaaS (Software as a Service) solutions. Josh emphasizes the nuances of selling SaaS, highlighting the crucial differences from selling tangible products or services. 

Uncover the "four elements of sales success": prospecting, creating an ideal client wish list, achieving clarity and confidence in the sales process, and mastering effective negotiation techniques.

This week, we have an insightful conversation with Hannah Ajikawo as we explore the fundamental stages of awareness, consideration, decision, and post-purchase, shedding light on the complexities beyond the traditional "funnel" analogy.

We’re just not as comfortable in these remote-meeting settings as we are in person. And that means the revenue we generate in virtual meetings is not what it should be.